Real training for the real world.
Your team and board are busy volunteers and staff. They don't have time for academic theory or boring lectures.
Our workshops are designed to deliver maximum value in minimum time. Whether it's a 2-hour evening session for your board or a half-day staff retreat, we focus on actionable tools and "use-it-tomorrow" strategies.
Popular workshop topics
We can customize any session to fit your specific needs, but these are our most requested training modules:
Fundraising 101: The Basics of "The Ask"
Perfect for: New Board Members, Junior Staff, Volunteer Committees.
The Promise: Fundraising can be scary. We demystify the process, teaching your team the simple psychology of giving, how to tell your story, and how to make "the ask" without feeling awkward or "salesy."
Outcome: A team that feels confident, not terrified, to advocate for resources.
Effective Customer Service & Community Networking
Perfect for: Frontline Staff, Thrift Store Teams, Program Volunteers.
The Promise: In a non-profit, everyone is an ambassador. We teach the art of representation—how every interaction, from the thrift store counter to the gala reception, builds your brand and fuels your mission.
Outcome: A unified team that turns everyday interactions into relationship-building opportunities.
Board Refresher & Strategic Reset
Perfect for: Boards feeling stuck, tired, or misaligned.
The Promise: A focused, high-energy session to revisit your mission, clarify roles, and reset your goals for the year. Think of it as a "tune-up" for your governance engine.
Outcome: Re-energized board members with clear priorities for the next 12 months.
Need something custom?
Don't see exactly what you need? Serina is an experienced facilitator who can build a custom session around your specific challenge—whether that's navigating a merger, conflict resolution, or a simple team-building retreat. Schedule a time with Serina to chat about your needs.